CONTACT US
ADDRESS
14 PIDGEON HILL DRIVE SUITE 450
STERLING, VA 20165
HOURS
MONDAY-FRIDAY 9AM-7PM
SATURDAY 9AM-6PM
SUNDAY 10AM-6PM
PHONE
571-313-0294
CANCELLATION POLICY
Jackson Harlow has a 48-hour cancellation, rescheduling, missed and late policy. All guests who miss, cancel, change, or are more than 15 minutes late to an appointment with less than 48-hours notice will need to reschedule and forfeit your deposit for that service date. The deposit will not be applied to your next visit, a new deposit will need to be made. This policy is in place out of respect for both our stylists, specialists and our guests.
Late cancellations and reschedules prevent others from utilizing valuable appointment time. Late arrivals prevent stylists and specialists from providing you their full service and creates a domino effect impacting guests that follow.
Appointment Confirmations will be sent via Text Message or Email. If you choose to opt out of these notifications no phone call confirmations will be made, and the responsibility to remember your appointment day & time will be yours alone.
***By placing your credit card & 40% deposit on your appointment, you acknowledge you have read and understand the Jackson Harlow cancellation policy as described above.
